Job Description

One of our Prominent clients, engaged in Elevator industry is looking for a Administrative Assistant role in San Leandro, CA 94577

Job title:: Administrative Assistant

Duration:: 3 Months - CONTRACT

Location:: San Leandro, CA 94577 (ONSITE)

Shift:: 1st Shift - Monday - Friday (7:30AM - 4:30PM)

Essential Functions

• Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
• Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
• Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
• Tracks Operations systems and tool audits.
• Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
• Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
• Assigns tickets to mechanics, as needed.

Qualifications

• Three to six months related experience and/or training in basic business administration.
• Strong customer service experience and abilities are required. Effective verbal and written communication skills are required.
• Oracle database knowledge
• Must be organized and detail-oriented to manage multiple projects. Some elevator administrative work preferred

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