Job Description

POSITION SUMMARY:

The ATV Business Administrator provides the clerical support for all ATV, trailer, and accessory customer purchases in the ATV Department or at an ATV Dealership.

ESSENTIAL FUNCTIONS:

• Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
• Receive introduction to all customers at time of sales commitment or contact them on the next business day to determine method of payment and discuss scheduling options.
• Inform all customers of finance and insurance product offerings.
• Coordinate all documentation involved in the sales process, i.e. creation and processing of quotes, entering of customer deposits in IDS, creation of deal jacket, submission of credit application, etc.
• Maintain communication with customer and Service Dept. throughout processing.
• Consistently monitor AppOne for finance deals and provide WRFS needed information.
• Schedule unit Delivery Orientations in conjunction with the Service Department.
• Preparation and presentation of all closing documents to the customer.
• Accounting for and safekeeping of all funds and customer information received in the Business Office.
• Ensure all sales units and documentation are not released without payment in full.
• Perform closing activities at the end of each day, i.e. Business Office cash and reconciliation reports, batch detail reports, etc.
• Complete data entry into IDS of all transactions associated with the sale. Accurately post all deals within 24 hours of delivery.
• Complete and file all required title work and associated documentation. Prepare check requests as needed.
• Ensure timely warranty registration of all products within manufacturer requirements.
• Consistent review of Business Office related Accounts Receivable to ensure timely funding of all deals.
• Maintain all aspects of MSO processing, filing, assignment and reporting per TMR-008.
• Maintain an adequate and timely inventory of all necessary office supplies, including state / local title and registration documentation.
• Manage Business Office P-Card use and assist with timely reconciliation / coding.
• Meets with potential customers to determine their atv needs. Provide information necessary to allow the customer to make an informed buying decision.
• Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
• Utilizes IDS Prospect Management screens on a daily basis, specifically entering new customers and conducting follow up activities with customers before and after the sale.
• Maintain a clean and professional work area.
• Follow all Company Policies and Procedures.

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School education or equivalent achievement preferably with emphasis on areas such as general accounting or business mathematics.
• Experience: One-two years previous sales, consumer lending or loan processing experience, preferably within the marine, auto, RV or motorcycle industries, a plus.

KNOWLEDGE, SKILLS, AND ABILITY

• Ability to make accurate financial calculations
• Ability to communicate in a friendly and professional manner with our customers, lending institutions and fellow associates
• Ability to perform various functions within Dealership Management data entry system
• Strong organizational abilities
• Detail orientated

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Regularly performs computer work and sits.
• Occasionally walks and stands.
• Seldom/never lifts up to 50lbs.

INDEPENDENT JUDGEMENT :

• Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

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