Cisco Firepower Engineer Job at Openkyber, Virginia

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  • Openkyber
  • Virginia

Job Description

Role: Cisco Voice Network Engineer

Location: Richmond, VA (Onsite)

Type: Contract- C2C OR W2

Duration: 6+ Months (Contract)

We are seeking an experienced Cisco Voice Network Engineer to design, implement, and support enterprise-level voice and collaboration solutions. The ideal candidate will have deep expertise in Cisco Unified Communications platforms, VoIP, and enterprise network integration.

Key Responsibilities
  • Design, configure, and maintain Cisco Unified Communications Manager (CUCM), Unity Connection, and Cisco Contact Center solutions.
  • Implement and support VoIP, SIP, H.323, and voice gateway technologies.
  • Configure and troubleshoot Cisco routers, switches, and voice gateways.
  • Manage and optimize QoS policies, dial plans, call routing, and trunking.
  • Perform regular maintenance, upgrades, and patches on Cisco voice infrastructure.
  • Troubleshoot and resolve voice/network-related issues, ensuring high availability and performance.
  • Collaborate with network, security, and infrastructure teams on integrated solutions.
  • Document configurations, changes, and operational procedures.
  • Provide tier-3 support for complex voice/network issues.
Required Skills & Qualifications
  • 7 10+ years of experience in Cisco Voice / Unified Communications engineering.
  • Strong expertise with CUCM, Unity, UCCX/UCCE, IM & Presence, Jabber/WebEx/Teams.
  • Proficiency in VoIP protocols (SIP, H.323, MGoogle Cloud Platform) and troubleshooting tools.
  • Hands-on with Cisco ISR/ASR routers, Catalyst/Nexus switches, and voice gateways.
  • Solid knowledge of networking fundamentals (LAN/WAN, TCP/IP, QoS, VPNs).
  • Experience with Cisco voice security, certificates, and encryption.
  • Familiarity with monitoring tools (Cisco Prime, RTMT, SolarWinds).
  • Certifications preferred: CCNP Collaboration, CCIE Voice/Collaboration.
  • Excellent troubleshooting, documentation, and communication skills.

Job Tags

Contract work,

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