Job Description

Job Description

Job Description

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

The Compliance Officer is responsible for compliance related oversight of Investment Managers and custodians with whom the Trust Company has contracted. Interface with the Investment Managers includes monitoring receipt of required compliance data and reports, participant onboarding as well assist with new account implementations. The position will also oversee the global market opening and tax reclaim processes for GTC’s Collective Investment Trusts and LLCs and assist with the monitoring and oversight of the custodian network. This individual will also be responsible for providing support of the firm’s business lines and providing timely resolution to client inquiries ensuring exceptional levels of client service. This position is a hybrid with a majority of the time in the office.

Responsibilities include:

• Analyze post-trade compliance reporting for the funds and work with investment managers and custodians to resolve exceptions.
• Track receipt of monthly/quarterly/annual reporting by the investment managers to ensure that all required reporting has been received and is filed.
• Assist with new account implementations. Work closely with internal legal and operations teams, investment managers and custodians to establish new investment funds.
• Assist with the set-up and testing of the compliance monitoring process for new funds being established
• Assist the Compliance Group with foreign market openings and other ongoing account maintenance requirements as needed.
• Conduct periodic meetings with custodians
• Assist and provide support for audits and examinations including SOC1, annual fund audits, regulatory exams and external requests as needed
• Initiate the development of new or enhancing existing procedures with the Compliance Group
• Build expertise within the Compliance Team
• Develop and mentor less senior members of the Compliance Team
• Proactively respond to client inquiries
• Additional responsibilities as needed

Qualifications

Desired Skills and Experience

• BS/BA degree preferably in a business, finance, or accounting related concentration and/or equivalent work experience
• 5-10 years of portfolio accounting or related work experience with an investment manager or custodian bank
• Prior experience in a client service focused environment
• Knowledge of the of the Financial Services industry across various roles – portfolio management, middle office, back office, and the interactions between these entities
• Excellent organizational, analytical and project management skills
• Ability to work independently with effective escalation
• Prior management experience preferred
• Ability to work quickly and accurately on multiple projects in a deadline oriented environment
• Strong ability to apply analytical skills to data, work flows numeric information and problem solving
• Effective communication, both verbal and written.
• Along with strong analytical, decision making, and communication skills, the position requires personal work habits and attitudes that enhance the overall professional dimension of our organization and contribute directly to successful job performance.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

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