Job Description

Join to apply for the Corporate Online Sales Consultant role at DRB Homes 1 week ago Be among the first 25 applicants Join to apply for the Corporate Online Sales Consultant role at DRB Homes JOB PURPOSE: Responsible for timely follow up of all Internet leads with the goal of scheduling in person appointments in communities, coordinates all electronic marketing efforts and responsible for accuracy of information on website. JOB PURPOSE: Responsible for timely follow up of all Internet leads with the goal of scheduling in person appointments in communities, coordinates all electronic marketing efforts and responsible for accuracy of information on website. Duties and Responsibilities Meet or exceed monthly conversion targets. Provide excellent customer service. Promptly respond to all inquiries utilizing email, phone, text and mail as appropriate. Assesses lead’s needs and preferences to determine appropriate community and product. Schedules appointments for leads at appropriate community. Provide information regarding community and surrounding area. Provides Sales Team with all information about lead’s needs and preferences to insure warm and smooth transfer. Provides referrals to lenders and other resources as needed. Communicates appointment details to lead, including time, date, location with driving directions, name of sales consultant, direct phone number for sale consultant. Audits division and community web pages regularly. Submits website changes to corporate marketing group. Demonstrates thorough knowledge of DRB practices and products. Oversight of electronic marketing efforts, including eblasts to leads, prospects and real estate agents. Follows up with lead after appointment to close the loop and, in coordination with sales consultant, determine next steps. Acts as resource to sales team by sharing lead information and feedback. Attends and participates in sales meetings Maintains tracking records including lead information, appointments scheduled and kept, Sales resulting from appointments Reports metrics regularly to leadership team, including number of leads, conversion of leads to appointment, percentage of appointments kept, conversion of kept appointment to sale, conversion of lead to sale Enters all pertinent information into CRM including records of all interactions with lead. Visits communities regularly to establish strong working relationship with sales team and insure accurate and timely knowledge of product and location. Manage inbound phone calls as directed by leadership team. Performs other duties as assigned by management. QUALIFICATIONS: Knowledge and Skills Excellent oral and written skills, including email, phone and text Punctual Professional appearance Excellent presentation skills Demonstrated problem solving and negotiation skills Well organized and highly self-directed Strong interpersonal skills, customer service driven Displays a friendly, enthusiastic, approachable manner Proficient in Excel, Outlook and Word Education and Work Experience Associate’s degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in home sales; or combination of education and equivalent work experience Prior experience in new home sales preferred but not required Prior experience in electronic marketing preferred but not required Must be licensed in states where required Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Administrative and Customer Service Industries Real Estate and Equipment Rental Services and Residential Building Construction Referrals increase your chances of interviewing at DRB Homes by 2x Sign in to set job alerts for “Online Consultant” roles. Washington, DC $135,000.00-$150,000.00 1 week ago Washington, DC $54,800.00-$90,300.00 2 weeks ago Washington, DC $200,000.00-$250,000.00 4 weeks ago Automotive Sales and Leasing Consultant - Volvo Sterling, VA $75,000.00-$200,000.00 1 month ago Sales Executive Merchant Regional (Winchester, VA) Washington DC-Baltimore Area $54,800.00-$90,300.00 6 days ago Sales Director, Last-Mile (Remote - Virginia) Arlington, VA $140,000.00-$170,000.00 1 month ago Luxury Sales Consultant - Tyson's Corner Center Tysons Corner, VA $21.00-$25.00 1 week ago Director of Sales And Business Development Fairfax, VA $200,000.00-$255,000.00 10 months ago Rockville, MD $200,000.00-$255,000.00 10 months ago Columbia, MD $120,000.00-$150,000.00 4 days ago Washington, DC $120,000.00-$140,000.00 18 hours ago Regional Sales Director (Enterprise- Southeast) Washington, DC $300,000.00-$360,000.00 2 weeks ago Falls Church, VA $125,000.00-$125,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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