Customer Care Professional Job at State of Tennessee, Nashville, TN

dFRnWEI1SmdHNnBYeitWWTFLQW9vcWsw
  • State of Tennessee
  • Nashville, TN

Job Description

Job Description

Job Title: Managed Care Specialist

Location: Nashville TN

Duration: Multi Year

Rate: $22hr. on 1099

Responsibilities:

Our client is looking to hire a Managed Care Specialist for a hybrid role.

No duplicate submissions

Our client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.

No Preplanned PTO will be approved during training weeks.

All candidates MUST be local to middle TN and able to commute to our Client’s office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.

Key Responsibilities

  • Determine individual and family eligibility for our Client’s care programs.
  • Assist in coordinating and communicating schedules to internal/external Clients.
  • Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
  • Timely management of casework, including proper documentation and case resolution.
  • Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
  • Work efficiently / effectively in multiple databases to extract information.
  • Attend workgroup meetings and participate in discussions.
  • Assist leadership team, as necessary.

Requirements and Skills

  • Must have a bachelor’s or associate degree.
  • A background in Paralegal studies is a plus.
  • Work experience in a Legal environment a plus.
  • Customer service or call center experience a plus.
  • Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
  • Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
  • Excellent verbal and written communications skills.
  • Keen attention to detail and adherence to deadlines.
  • Strong time management, note-taking, email organization, and distribution skills.
  • Critical thinking and problem-solving skills.

Other Important Information

  • The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team’s schedule.
  • The position is contract for 12 months with an opportunity to be extended.

Job Tags

Contract work, For contractors, Work experience placement, Work at office, Local area, Remote work,

Similar Jobs

Delta Community Credit Union

Accountant II Job at Delta Community Credit Union

 ...Description Create your success story at Delta Community Credit Union - where opportunity...  ...why we're one of Atlanta's Best Places to Work! Whether you're starting your professional...  ...any time. Position may offer work from home opportunities, pending specific performance... 

Domino's Franchise

Pulaski TN Closing Delivery DRIVERS START PAY $10 TO $14 Job at Domino's Franchise

 ...HAVE CLEAR EXPECTATION! all drivers will use Dominos GPS app....  ...tips. Mileage Tips paid every shift Benefits - All team members...  ...What were looking for in our Delivery Drivers: Ability to maintain...  ...available from 9am to 6pm!~ NIGHT SHIFT 4PM TO 9PM ~ CLOSERS 5... 

Axiom Software Solutions Limited

Scrum Master Job at Axiom Software Solutions Limited

 ...Job Description Job Description Job Description: Minimum 10 yrs IT experience with 5+ yrs in role of scrum master Coordinates and promotes participation in all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Experience... 

Insight Global

CNC Machinist Job at Insight Global

 ...Job Description Job Description Job Description : Insight Global is seeking a CNC Machinists for a client in Thomaston, CT. In this role, the CNC Machinist will be responsible for operating multi-axis lathes, vertical turret lathes (VTLs), and 5-axis mill-turn machines... 

CHRISTUS Health

Coordinator Ambulatory - Quality Management Job at CHRISTUS Health

 ...Job Description Description Summary: In a High-Reliability Organization, the Ambulatory Quality Management Coordinator, reporting to the Ambulatory Quality Manager or Clinical Risk Manager, is responsible for coordinating and acquiring data from source systems...