Customer Service Representative Birmingham, AL Airport Job at Enterprise Holdings, Birmingham, AL

c0RvY0JKbGlHYVJReXVOYzA2UXNyYTAreXc9PQ==
  • Enterprise Holdings
  • Birmingham, AL

Job Description

Overview:

CUSTOMER SERVICE EXPERIENCE REPRESENTATIVE

Full time Opportunity at the Birmingham, AL International Airport

This position pays up to $21.95 / hour ($16.60 / hour plus monthly bonus opportunities) based on performance. Earning potential of $45K in your first year!

Full Benefits Package available

Schedule A: Friday - Monday 3pm -12am

Schedule B: Sunday - Thursday 3pm - 12am

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

The pay for this position starts at $16.60/ hr plus monthly bonus opportunites.

This position is FULLTIME and is located at the Birmingham International Airport - 5900 MESSER AIRPORT HWY
BIRMINGHAM, AL 35212.

We offer:

  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedule A: Friday - Monday 3pm -12am

Schedule B : Sunday - Thursday 3pm - 12am

Responsibilities:
  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Equal Opportunity Employer/Disability/Veterans

Qualifications:
  • Must be at least 18 years old
  • High School Diploma or G.E.D. required
  • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following shift/schedule:

Schedule A: Friday - Monday 3pm -12am or Schedule B: Sunday - Thursday 3pm - 12am

Job Tags

Full time, Local area, Shift work, Sunday,

Similar Jobs

The Boeing Company

Systems Engineer - Systems Architecture & Definition (Lead or Senior) Job at The Boeing Company

 ...Security (BDS) team is seeking an Systems Engineer - Systems Architecture & Definition (Lead or Senior) to join the team in El Segundo,...  ...eligibility. Note: Basic relocation will be offered for eligible internal candidates.Drug Free WorkplaceBoeing is a Drug Free... 

Team Builder Recruiting

Assistant Dairy Farm Manager - Facilities, Equipment, and Cropping Operations Job at Team Builder Recruiting

 ...Job Description Assistant Dairy Farm Manager Facilities, Equipment, and Cropping Operations Kutztown, PA Corner View Farm is seeking an Assistant Dairy Farm Manager with a strong focus on facility upkeep, equipment maintenance, and crop production. If you... 

Lighthouse Care Center of Augusta

Weekend PRN/Moonlighting Psychiatrist Position in Augusta, GA Job at Lighthouse Care Center of Augusta

 ...Augusta, Georgia's Lighthouse Care Center is on the lookout for a Psychiatrist's to join their team for Moonlighting and Weekend PRN, focusing on Inpatient Services for Child/Adolescent and Adult programs. Lighthouse Care Center offers comprehensive care for young... 

United Global Technologies

Databricks administrator Job at United Global Technologies

 ...needed Team Name: aka Data Lake Team Required Technologies: 7+ years of technical experience with at least 3 years managing Databricks environments in production at enterprise scale Deep expertise with Databricks Unity Catalog, Delta Lake, Delta Live Tables,... 

Oregon Tech

Budget Analyst Job at Oregon Tech

 ...visa sponsorship or other employment-based immigration support, now or in the future. Bachelors degree in Finance, Economics, Accounting, Business Administration, or a related field. At least three years of experience in budget analysis in higher education or...