Job Description

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Description

Are you passionate about hospitality and making sure every guest feels welcomed and cared for? Do you enjoy working in a team environment where collaboration and customer service are valued? Were looking for a Guest Service Representative to join our Front Desk team!

Details

Position: Guest Service Representative / Front Desk

Starting Salary Range: $15.00-$16.00/hour or more based on experience.

Wage Increases: New hires can earn wage increases at 30, 60, 90 days & 6 months.

Employment Type: Part-Time

Application Deadline: January 12, 2026

We Offer

Team Culture: We work as a team and take pride in supporting each other every day.

Training and Growth: We provide on-the-job training and support career growth within the company.

Employee Recognition: We celebrate achievements and recognize the hard work of our team members.

Benefits For All Teammates

• Paid vacation, sick, bereavement, & jury duty
• Holidays paid at time & when worked
• Travel with hotel room discounts
• Teammate referral bonuses
• Paid time off to volunteer in your community
• Employee Assistance Program with mental health resources

Additional Benefits For Full-Time Teammates

• Affordable health, dental, & vision plans for you and your family
• Low-cost accident, critical illness, & hospital coverage
• Flexible spending plan options
• 401(k) retirement plans with company contribution

What Youll Do

• Serve as the first point of contact for our guests, creating a positive and welcoming experience.
• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

Were Looking For

• A friendly, positive attitude with strong customer service skills.
• Ability to multitask and work well in a fast-paced environment.
• Strong communication skills and a professional approach to solving guest concerns.
• Basic computer skills and the ability to stand for extended periods.
• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Apply Today!

At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you.

At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each persons perspective and well being.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Hospitality

Job Tags

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