Job Description

HH Red Stone is a rapidly growing Property Management Company that specializes in Student Housing. We are on the lookout for a dedicated Leasing Consultant to join our dynamic team and provide exceptional customer service to our portfolio in Baltimore, MD.

Summary:

As a Leasing Consultant at HH Red Stone, your main responsibilities will be focused on day-to-day leasing and marketing activities aimed at boosting occupancy rates, move-ins, and lease renewals. You will be expected to deliver top-tier customer service to both potential and current residents, vendors, and clients while ensuring that we maintain the highest possible budgeted occupancy.

Duties and Responsibilities:

1. Engage with Prospective and Current Residents: Interact with current and prospective residents to maximize occupancy rates. This includes conducting leasing tours, qualifying potential residents, and handling lease paperwork efficiently.
2. Exceptional Customer Service: Go above and beyond to provide outstanding customer service that exceeds expectations for all stakeholders, including vendors, residents, and team members.
3. Resident Request Management: Prioritize and distribute resident requests, such as work orders, concerns, and special requests, ensuring prompt resolution.
4. Resident Event Planning: Collaborate with the team to plan and execute engaging resident events that enhance the community experience.
5. Marketing Support: Work closely with the marketing department to ensure that all property marketing materials, website information, reports, and advertisements are accurate and up-to-date.
6. Leasing Documentation: Complete leasing paperwork and maintain meticulous record-keeping to meet company standards and regulatory requirements.
7. Regulatory Compliance: Stay current with all regulatory and State/Federal requirements, including Fair Housing Certification.
8. Other Duties: Assist with any other duties assigned by management that contribute to the overall success of the property.

Qualifications:

• High school diploma or equivalent (GED).
• Proficiency in Microsoft Office Suite.
• Strong communication skills, both written and verbal.
• Ability to interpret and apply business regulations effectively.
• 1 year of direct sales experience or 2 years of customer service experience.

What You Bring to the Table:

• Ability to thrive in a fast-paced environment.
• Team-oriented mindset.
• Positive attitude.
• Excellent time management skills.
• A strong work ethic characterized by responsibility and reliability.
• Effective communication skills.
• Ability to work independently.

What We Bring to You:

• Comprehensive benefits package, including medical, dental, vision, life insurance, and 401K.
• A welcoming and supportive work environment.
• Competitive compensation.
• Opportunities for career growth within the organization.

If you're excited about contributing to our mission of providing exceptional student housing and possess the qualities we're looking for, we encourage you to apply and be a part of our dedicated team at HH Red Stone. Join us in shaping an outstanding living experience for our residents!

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HH Red Stone is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: HH Red Stone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, predisposition or carrier status, disability, age, military or veteran status, or any other status protected by applicable law.

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