Live Chat Agent / Customer Support Remote (Work From Home) Job at The Clark Team, Corona, CA

c2pNYUFaOWlHcTVUeStWYjFxQW5xcTQxeXc9PQ==
  • The Clark Team
  • Corona, CA

Job Description

We are seeking friendly, tech-savvy, and customer-oriented individuals to join our team as Live Chat Agents. In this fully remote role, you will provide real-time assistance to customers through live chat platforms, resolving inquiries, offering product guidance, and ensuring a positive customer experience. This position is ideal for those who enjoy problem-solving and communicating in a fast-paced, digital environment.Responsibilities:Engage with customers via live chat to answer questions, resolve issues, and provide supportDeliver accurate information regarding products, services, orders, and company policiesHandle multiple chat conversations simultaneously with professionalism and efficiencyEscalate unresolved issues to the appropriate team or supervisorDocument customer interactions and maintain detailed records in the CRM systemMeet individual performance metrics such as response time, resolution rate, and satisfaction scoresQualifications:High school diploma or equivalentExcellent written communication and grammar skillsAbility to type 40+ WPM with accuracyStrong customer service and problem-solving skillsReliable internet connection and a quiet remote work environmentAbility to work independently and manage time effectivelyWhat We Offer:100% remote work no commute requiredFlexible scheduling options (including evenings/weekends)Paid training and supportOpportunities for advancement and long-term career growthSupportive and collaborative team environment
recblid qqfl6nr3yndkhx10pr8nl64prlv9dc

The Clark Team

Job Tags

Remote job, Work from home, Afternoon shift,

Similar Jobs

BRW USA

CDL-A Driver Job at BRW USA

BRW, founded in 1958 by Bill Williams, started as a small trucking company with just two trucks delivering loads from Alabama to Boston. After Bill's passing in 1965, his wife, Ruth Williams, took over and propelled the company to new heights during her impressive 25-year... 

Steel Point Opportunities/Staff Today Inc

Licensed Nurse Practioner Job at Steel Point Opportunities/Staff Today Inc

Licensed Practical Nurse's needed for a state owned facility.\\ Available shifts are: 7am-3pm, 3pm-11pm, 11pm-7am\\ Staff Today Inc (STI) is seeking Licensed Practical Nurse (LPN) to work at a nursing home facility in Allentown, PA. This is a registry position in... 

Carrier Global

Commercial HVAC Serviceman Service Technician - Union - Charleston SC Job at Carrier Global

 ...ensuring their comfort. You will have the opportunity to learn Commercial HVAC and will be critical in working on various installations,...  ...operation of unit and make necessary adjustment; inspect and service refrigeration equipment including refrigerators, ice machines... 

Tractor Zoom

Salesforce Administrator Job at Tractor Zoom

 ...banks, equipment dealerships, auctioneers, and farmers, and fuel their growth. Were Looking for an A Player The Salesforce Administrator is responsible for ongoing management of Salesforce and will provide day-to-day operational support to users. This role partners... 

Honda Dev. and Mfg. of Am.,LLC

Mechanical Design Engineer Job at Honda Dev. and Mfg. of Am.,LLC

 ...profitability, and other design constraints & considerations. Design responsibilities may include both structural and/or styled parts in the engine room, floor, and bumper areas utilizing a variety of materials (steel, aluminium, plastics, composites, etc.) as well as...