Job Description

Operations Specialist

For those who want to keep growing, learning, and evolving. We at Kelly hear you, and we're here for you! We're seeking an Operations Specialist to work at a premier financial client in Farmington Hills. The wire team spans multiple areas so you will be assigned to work spanning risk, investigations, and operations all under the wire umbrella. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Pay Rate: $24.00 per hour Contract Length: 6 months great possibility for the contract to be extended longer Work Schedule M-F 10:00am-7:00pm, 100% in person work Training 3 weeks those work hours could vary. Why you should apply to be an Operations Specialist: Work with a leading company renowned for its strong industry standing in banking Engage in a role that offers diverse responsibilities and professional growth Be part of a dynamic team environment focused on excellence What's a typical day as an Operations Specialist? You'll be: Monitoring wires as they flow through internal systems to ensure delivery assurance and troubleshooting any issues Conducting research, answering queries, and assisting with wire-related inquiries for both internal departments and external customers Executing tasks to support compliance with regulatory requirements and internal procedures Creating performance reports, analyzing trends, and generating ad hoc reports using available data Providing daily reporting to various audiences on current wire status Creating wire metric reporting at varying frequencies for different levels of audience Performing quality checks of completed work Reviewing reporting to identify items not within standard Completing daily balancing of wire activity Reviewing GL aging Logging incoming wire messages and routing to the appropriate sender This job might be an outstanding fit if you: MS Excel at an intermediate level. Using raw data to create reporting using advanced Excel skills. including pivot tables, formulas, and trend analysis. (test will be administered) Recent back-office banking operations, wire and payment operations experience (prefer 5 years) Must be able to understand how payments flow, multiple banking products, and direct wire experience) Exposure to high volume, fast paced operational environment, Reporting experience (e.g., daily balancing or work, reconcilement, and metrics). Strong research and problem skills with proven ability to deep dive issues and present timely resolution. Possess excellent oral and written communication skills Have strong project and time management skills, and the ability to navigate ambiguity Have completed 2 years or more of higher education Ability to provide exceptional customer experience through excellent oral and written communications skills. What happens next: Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an Operations Specialist today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifejust ask the 300,000 people we employ each year. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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