Head of Operations - Tailoring Business
Location: Tribeca, New York, NY
Company: Shopboy
Compensation: $21–$25 per hour
Schedule: Part-Time, On-Site (No Remote Work)
Employment Type: Permanent Position
Shopboy is a premier tailor shop located in Tribeca, offering a full range of alterations and repairs for both men and women. We combine expert craftsmanship with a refined approach to customer service — bringing a modern sensibility to the tailoring experience. Our team thrives on precision, professionalism, and a shared passion for fashion and style
Position Overview
We are seeking a Head of Tailor Shop Operations to oversee day-to-day workflow, client interactions, and team coordination. This individual will serve as the link between our customers and tailoring staff, ensuring every garment is handled with the utmost care and delivered on time.
The ideal candidate is highly organized, personable, and passionate about fashion. This is a hands-on role in a dynamic, high-end environment with an opportunity to grow as part of our expanding team.
Key Responsibilities
Communicate with clients regarding fit, style, and alteration options
Conduct fittings and ensure garments meet Shopboy’s standards of excellence
Manage shop operations and ensure jobs are completed accurately and on schedule
Coordinate with tailors to maintain workflow and quality control
Handle client communication, appointment scheduling, and follow-ups via email
Perform basic computer and data entry tasks
Maintain accuracy, productivity, and reliability in daily operations
Strong organizational and communication skills
Comfortable working with luxury clientele
Ability to multitask and manage priorities in a fast-paced environment
Exceptional attention to detail and time management
Proven work ethic with pride in craftsmanship and service
Interest or background in fashion, tailoring, or garment construction
If you’re passionate about fashion, have a sharp eye for detail, and want to be part of a growing brand that values excellence and authenticity — we’d love to hear from you.
Apply today to join the Shopboy team in Tribeca!
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