Job Description
The Instructional Designer reports directly to the Sr. Manager of Instructional Design. Together they create, design and facilitate training for Franchise Partners and managers which best helps improve operational excellence in Crumbl stores. A Crumbl Instructional Designer is responsible for educating, training, and reinforcing Crumbl’s best practices to course participants.
Courses may also be facilitated through webinars, digital classes and other live or in-person training.
Instructional Designers may be required to complete additional research on topics outside of their expertise. This includes conducting outside assessment of information and also engaging/working with Internal team members that may be an expert in the field of the training topic.
This position requires working closely with the Sr. Manager of Instructional Design to ensure efficient and optimized instructional processes, as well as providing Franchise Partners and Managers with the knowledge that is necessary to become Corporate Certified. The Instructional Designer is responsible for positively representing the brand at all times.
In addition to Franchise Partners, Instructional Designers may create, design and facilitate courses for internal Crumbl HQ teams. This may include courses focused on leadership development, team work, tough conversations and managing others. Courses may be focused on working within their teams but also for leading and guiding Franchise Partners and operators. Additional outside research to create this leadership content may be required.
ResponsibilitiesBenefits & Perks
- Medical, dental, and vision benefits
- 15 days PTO/year
- 10 paid holidays
- Paid parental leave
- Personal phone bill reimbursement
- Gym reimbursement
- Corporate DoorDash® DashPass membership
- Regular company and team activities
- 401k with competitive matching contribution plan
- Excellent opportunities for career growth
- Work in a hyper-growth company
Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.
Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.
Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box!
Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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