Job Description

Job Description

IT System Administrator

Location: San Diego, CA (Day1 Onsite 5 days a week)

Job Type: (CTC/W2)

Project description:

This role supports daily IT operational activities across multiple technology domains. The resource will provide hands-on assistance with PLM systems, desktop/end-user support, Active Directory, server administration, phone system maintenance, new-hire onboarding, and executive support, ensuring stable and efficient IT operations for the business.

Responsibilities:

• Execute day-to-day IT system administration tasks as directed by the hiring manager
• Provide desktop and end-user support, including troubleshooting hardware/software issues
• Perform Active Directory user management and access administration
• Support server operations and routine maintenance activities
• Assist with phone system configuration and issue resolution
• Facilitate new-hire on boarding, including account setup and equipment support
• Deliver on-site or remote executive support as needed
• Coordinate with cross-functional IT teams to resolve issues efficiently
• Maintain documentation of procedures, incidents, and configurations

Skills Must have:

• High School Diploma/GED
• 3+ years' experience with Data Center/Raised Floor/Critical Facility space and support teams
• 3+ years' experience working in a data center environment or equivalent technology background
• 3+ years working experience with Microsoft Office Suite

Preferred Qualifications:

• Bachelor's Degree in IT
• Candidates must have hands-on experience supporting IT infrastructure and operational environments.
• This includes user and device management, troubleshooting, system configuration, and working knowledge of servers, AD, phone systems, and end-user support workflows.
• Ability to handle multiple tasks, communicate clearly with stakeholders, and follow established processes is essential.

Mandatory Skills list:

• System Administration
• Desktop Support
• Active Directory
• Server Support
• Phone System Support
• New-Hire On boarding
• Executive Support

Nice to have:

• Experience with PLM tools, ITIL practices, ticketing systems (e.g., ServiceNow), basic networking concepts, or prior healthcare/enterprise environment exposure is an advantage.
• Familiarity with automation or scripting for operational efficiency is also beneficial.

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