Job Description

Safeway Assistant Store Director - Washington DC Overview As one of the primary contacts for Safeway customers, the First Assistant Store Director is actively involved in and provides friendly, courteous, and helpful customer service on a daily basis. The First Assistant Store Director assists the Store Director with the total operations of the store and may supervise 100+ bargaining unit and non-contract employees. This is a non-union, salaried position and reports directly to the Store Director. The First Assistant Store Director manages the entire store with the authority to operate the store at maximum efficiency during the absence of the Store Director. The role includes supervising all store employees — orienting, training and developing, scheduling and payroll, performance evaluation, and personnel actions (e.g., hiring, promoting, disciplining). Responsibilities also include security and cash-control procedures, handling customer complaints, reporting accidents/injuries, maintaining sanitation standards, office and accounting functions, maintaining in-stock conditions, and ensuring communication between departments and store personnel. Key Responsibilities Overall management responsibility for operation of the retail grocery store during the absence of the Store Director, including store performance, cash, inventory, security, customer service, and staff management. Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance and sales opportunities with staff to ensure positive results. Forecast, schedule, and monitor labor consistent with store sales and productivity guidelines and wage budgets; create action plans to address cost-control issues. Support Store Director with development and direction in the execution of strategies to improve product placement and appearance. Monitor display accuracy and appearance to implement promotions; ensure products are properly displayed and ordered to maintain in-stock conditions. Manage issues relating to store maintenance, cleanliness, safety and sanitation. Oversee and monitor handling of cash and accounting; ensure store is secured. Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met. Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc. Focus on customer satisfaction and needs; ensure that employees provide superior customer service through best practices and effective communication. Select, train, develop, and manage job performance of store employees, with assistance of other management personnel. Provide constructive feedback, set performance expectations, and identify assignments to provide developmental opportunities. Maintain professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable. Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers; effectively handle complex or difficult situations. Motivate others to perform the job and work towards common objectives; serve as a role model with a positive attitude. May perform other management duties to keep the store functioning effectively at all times. Qualifications Minimum of one year of assistant manager experience responsible for managing a department/team within a multi-department operation in retail or service industry — OR — Two years' experience as a department manager with similar responsibilities. High school diploma or equivalent; college degree is preferred. Strong customer service and supervisory skills. Solid understanding of overall store operations. Proven leadership ability. Physical requirements: ability to repeatedly use hands, arms, legs, and feet for sustained action (e.g., walking, stocking). Ability to stand for extended periods in a fast-paced environment. Pay and Benefits Pay Transparency: The pay range is $65,000 to $75,000 per year, but no less than the local minimum wage. Starting rates vary based on location, experience, qualifications, and terms of any applicable collective bargaining agreement. Travel May be required to travel for training or participation in corporate programs and focus groups. Travel to other stores to assist when necessary may be required. Schedules Many stores operate 24 hours per day; applicants should expect a variety of shifts and long hours including nights, holidays, and weekends. As an Assistant Store Director, a substantial portion of the day will be spent on the sales floor managing employees and interacting with customers. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Retail Albertsons Companies - Equal Opportunity Employer #J-18808-Ljbffr Safeway

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